If you are elderly and/or disabled and have no one to help with small jobs, contact the TMO and we’ll try to support you. If you report a repair, we will give you priority.
If your lift is broken down and you are unable to manage the stairs, please call the TMO office during opening hours for someone to help with shopping etc.
Some residents may have other difficulties that need specialist help and support. Drink, drugs, domestic abuse, money problems. They may find themselves in a vulnerable situation and at risk of abuse, harm and neglect which can take many forms – physical, financial, emotional, domestic, discriminatory, neglect, sexual.
You are not alone – here are some organisations who can help:
Hourglass : Safer Ageing•Stopping Abuse. Giving help and information to stop the abuse of older people. https://wearehourglass.org/ Tel: 080 8808 8141
NSPCC: If you’re worried about a child, even if you’re unsure, contact professional counsellors 24/7 for help, advice and support. www.nspcc.org.uk/
Call or email 0808 800 5000 help@nspcc.org.uk.
ChildLine: If you are under 18, ChildLine offers free, confidential advice and support whatever your worry, whenever you need help. Call 0800 1111 https://www.childline.org.uk/
Mind: The mental health charity – to make sure no one has to face a mental health problem alone. www.mind.org.uk/ Tel: 0300 123 3393 or text 86463
Free Debt Advice & Debt Management Help: For other sources of free debt help and advice https://www.stepchange.org/ Tel: 0800 138 1111
Money Advice Service: Online free advice from Citizens Advice to help you find a way forward, whatever the problem. Citizens Advice https://www.citizensadvice.org.uk/
WOMEN’S AID: A grassroots federation who provide more than 300 local lifesaving services to women and children across the country. 24 Hour National Domestic Violence Helpline on 0808 2000 247 https://www.womensaid.org.uk
Men’s Advice Line: Support for male victims of domestic violence. https://www.mensadviceline.org.uk/ Tel 0808 801 0327
Support Line: SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse. They work with callers to develop healthy, positive coping strategies, an inner feeling of strength and increased self esteem to encourage healing, recovery and moving forward with life. Telephone Helpline: 01708 765200 email: info@supportline.org.uk
Samaritans Helpline: for people experiencing high levels of distress including suicidal feelings. Contact Samaritans helpline (24 hour helpline) on 116 123 or email jo@samaritans.org